Fraudsters can also steal your financial information by installing a screen recording application to record the actions performed on the victim’s phone.
A nurse was tricked and stolen from by a man who posed as an executive from Cred, a financial technology company, who tricked the nurse into installing an application used to gain remote access of her mobile phone. The man stole the nurse’s banking details which were used to transfer 2.46 lakh rupees from her bank account.
A woman registered an FIR with the Dindoshi police station in Malad (east) after she became aware of some fraudulent activity that had occurred on her Cred app account. The woman said that while checking her bank account recently, she realized that some more money had been debited from her account. She decided to search for the number for the app’s helpline on the internet and ended up getting a fraudster’s number instead (instead of the one who could actually help her).
The woman did not know that there are cyber-fraudsters who give their own number as a customer care and helpline service for different branches of multiple banks, courier services, online shopping portals at google.
The woman called and the fraudster who was impersonating as a representative of Cred asked her to install Anydesk, which enables those responsible for tracking those responsible for managing communications efforts to see all the mobile activities taking place on the person’s phone. The fraudsters also use a screen recording application to record what victim is doing on device.
The woman followed the instructions from a fraudster and started receiving One Time Passwords (OTPs) from her bank on her phone for making a cash transfer. The fraudster also received the OTPs and made a transfer of Rs2.46 lakh. She realized she had been tricked and went to her bank to inform them. She then reported the crime to the police, who are investigating the incident.